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1. Make sure to touch your Mycard to the very center of the back of their phone.

For Androids, the sweet spot for reading a Mycard is in the center of the back of the device.

2. Make sure NFC is turned on in their phone settings

If their phone is on the compatible devices list and is still not reading your Mycard, go to their phone settings and search for NFC. Make sure that “NFC” is turned on!

To pop to an iPhone 7, iPhone 8 or iPhone X, you must use the NFC reader in their control center! See the image below for how to activate this:

Call or Text us : +66 83 925 4165 or send an email to system@mycardthailand.com

No! The other person does not need a Mycard or app to receive your profile. That’s the beauty of Mycard ⚡️

If their phone is on this list of compatible devices you can pop to their phone. If it is not, just use your QR code on your profile to share!

Mycard does NOT require a monthly fee once purchased!

Yes! Mycard will work through 99.9% of phone cases, including ones that hold credit cards. The only exception would be if your case has a layer of metal.

For iPhones, the iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE and all future iPhones are compatible with the pop feature of Mycard.

When reading from the Mycard app, iPhone 7 and newer are compatible with Mycard! Just use the “Read a Popl” function in the main menu.

Virtually all Android Smartphones are compatible with the pop feature of Mycard.

You can also share your profile via text, airdrop, email or any social network by sharing the link to your Mycard profile.

As long as your Mycard phone tag is placed away from the charging area of your phone (an iPhone’s MagSafe ring for example), wireless charging should not have any effect on the device. But if a Mycard phone tag is placed within the charging area or close enough to it, the Mycard phone tag may stop working.

We recommend placing your Mycard phone tag on the back of your phone as far away from your wireless charger as possible to avoid this!

Some Android phones have NFC turned off by default!

If your Android is not reading Mycards, go to your phone settings and search for “NFC”. Then make sure you have this turned on!

Yes we do!

if you have not received your Mycard, please try the steps below:

Check your mailbox! Many times your Mycard is waiting there.

2. Contact your local post office or carrier and reference the tracking info.

3. There are times when your package is marked delivered but doesn’t arrive for another 24-48 hours. If your package has not arrived within this time frame, please contact us.

When someone pops or connects with you, the new person gets added to your connections automatically. This page saves the profile of everyone you meet so you can make sure to never lose another important connection.

You can also export this list of contacts to Salesforce, HubSpot and a normal CSV for exporting into the CRM of your choice 🙌